At Ripples Journey, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and secure your data, as well as your rights regarding your information. We ensure that all your data is handled with confidentiality and care.

1. Data Collection

When you use Ripples Journey, we collect the following information to facilitate your experience on our platform:

• Name
• Designation
• Organization
• Email address

This information is collected to help personalize your learning experience, manage competency assessments, and allow for peer evaluations. We do not collect any sensitive personal data.

For transactions, payments are processed securely through third-party gateways via UPI and online banking. Ripples Journey does not store payment information on its platform.

2. How We Use Your Data

Your personal data is used exclusively for improving your experience with Ripples Journey. This includes:

• Personalizing your competency assessments and reports
• Conducting internal analyses to improve platform functionality

We do not use your data for marketing purposes, and your data will not be shared with any third-party marketing agencies. Your privacy and confidentiality are of utmost importance to us.

3. Data Sharing and Peer Feedback

Ripples Journey does not share your personal data with any third parties. When peers are invited to participate in evaluations, they can provide assessment feedback without viewing your scores or seeing the results of their own input. Peer involvement is limited to submitting their responses, ensuring confidentiality throughout the feedback process.

4. Data Retention and Deletion

User data is stored to provide continuous access to your assessments and reports. If an account is inactive for more than two years, we conduct a cleanup and deletion process. If you wish to have your data deleted before that time, you can request it by contacting us through our website.

Upon receiving a data deletion request, we will delete your information within 3-5 business days.

5. User Rights and Control

At Ripples Journey, you have full control over your data:

• Modify Personal Information: You can update your name, email address, and payment details at any time through your account settings.
• Peer Assessments: You can choose to complete assessments with or without peer involvement. If you opt to exclude peer feedback, you will still receive a detailed self-assessment report.
• Data Deletion: You may request the deletion of your personal data at any time by contacting us. We will ensure the prompt removal of your data.

6. Cookies and Tracking

Currently, we do not use any tracking technologies on our platform. However, we do use essential cookies that are necessary for the platform’s core functionality and operation. These cookies ensure the platform runs smoothly and provide you with the best possible experience.

At this time, there is no option to disable these cookies, as they are integral to the operation of the platform and disabling them would affect its functionality.

7. Data Security

We take the security of your data seriously. All personal information is securely stored in our internal database, and we use encryption to protect sensitive information such as passwords. Access to user data is restricted to authorized personnel only, ensuring that your data remains secure and confidential at all times.

We do not rely on third-party providers for data storage. All data is managed internally, ensuring that we comply with the necessary data protection regulations to safeguard your privacy.